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Privacy Policy

Last updated: May 2026

 

Munro’s Travel Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or interact with us.

1. Who we are

Munro’s Travel Ltd is a specialist travel management company serving the energy, offshore and marine sectors.

If you have any questions about this policy, you can contact us at:
accountmanagement@munrostravel.com

2. Information we collect

We only collect personal data that is necessary for the purposes outlined in this policy.

This may include:

  • Name

  • Email address

  • Phone number

  • Company details

  • Job title

  • Travel-related information you choose to provide via forms or enquiries

  • Technical data such as IP address, browser type, and website usage (via analytics tools)

 

We do not collect more information than is required for legitimate business purposes.

3. How we collect your data

We may collect your data when you:

  • Submit an enquiry via our website forms

  • Contact us by email or phone

  • Subscribe to updates or communications

  • Browse our website (via cookies and analytics tools)

4. How we use your information

We use your personal data to:

  • Respond to enquiries and provide services

  • Manage client relationships and account support

  • Improve our website and services

  • Monitor website performance and usage trends

  • Comply with legal and regulatory obligations

We only process your data where we have a lawful basis to do so under UK GDPR.

5. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site.

Cookies may be used to:

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  • Enable core website functionality

  • Analyse website traffic and performance

  • Improve user experience

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We only process your data where we have a lawful basis to do so under UK GDPR.

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6. Analytics and third parties

We may use trusted third-party providers such as analytics tools to help us understand website usage and improve our services.

These providers may process anonymised or aggregated data on our behalf.

We do not sell your personal data.

Where third-party services are used, we ensure appropriate data protection agreements are in place.

7. Data sharing

We do not sell, rent, or trade your personal data.

We may share your information only with:

 

  • Trusted service providers who support our operations

  • Professional advisers (e.g. legal or financial)

  • Regulatory or legal authorities where required

All third parties are required to handle your data securely and lawfully.

8. Data retention

We retain personal data only for as long as necessary:

  • To fulfil the purposes we collected it for

  • To comply with legal, accounting, or reporting requirements

9. Data security

​We take appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

  • While we take reasonable steps to protect your data, no online system is completely secure.

10. Your rights under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

  • Withdraw consent at any time (where consent is used)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We encourage you to review this page periodically.

12. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Munro’s Travel Ltd


Email: accountmanagement@munrostravel.com

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